Hear from Clients: Breakthrough's Streamlined Fuel Recovery Implementation Process

Breakthrough, a leader in providing sustainable fuel and freight solutions for shippers, has continuously demonstrated its commitment to executing seamless Fuel Recovery implementations for industry-leading shippers across several industries. Recognizing the concerns shippers have when adopting new technologies, Breakthrough designed a straightforward, four-step process that ensures an easy and effective integration. This process includes:

1. Kickoff & Ongoing Communication: Establish project timelines and maintain open lines of communication.
2. Carrier Communication: Provide education and training for carriers to learn about the program and answer questions.
3. Go-Live: Gain visibility to the new process with ongoing support.
4. Dedicated Account Support: Regular check-ins to ensure client satisfaction and adjust as needed.

Breakthrough's commitment to compatibility is evidenced by its unlimited configuration types, capable of interfacing with any system through methods such as API, AS2, SFTP, or by any other means. This commitment minimizes technical limitations for clients.

Fuel Recovery Implementation Results

The survey results from multiple clients post implementation revealed an overwhelmingly positive response to Breakthrough's Fuel Recovery system:

• 4.89/5 star average. The Breakthrough team was knowledgeable, proactive, responsive, and collaborative in leading the implementation project.

• 4.7/5 star average. Details of the initiative and project plan were clearly defined to my team, business partners and me and led to an effective implementation.

• 4.7/5 star average. Likelihood of recommending Breakthrough to a friend or colleague.

Survey feedback over six years echoes this sentiment:

• "The implementation was outstanding. Breakthrough did the heavy lifting, so it was really easy and streamlined for my team. The project stayed on target and the go-live date was met."

• "The resources you provided to our implementation were great to work with and very knowledgeable."

• "It did not feel like any kind of corporate implementation where we were a number, it was more of a family-owned experience where we felt valued.”

• “Excellent job, quick follow-up and easy to work with. Hands down the best and quickest implementation I have been through.”

• "Highly anticipated service with quick response and service time."

• "Breakthrough delivers savings year over year."

• "Revolutionizing Fuel Management: easy implementation, enhanced CO2 emissions reporting. "

• "Breakthrough provides valuable industry information that is vital for budget planning. Clear and concise monthly reporting.”

Start Your Fuel Recovery Implementation

Fuel Recovery's efficient implementation process exemplifies exceptional service. The straightforward, four-step process not only makes client integration effortless but also guarantees significant cost savings and improvements in operational efficiency. The success stories, coming from a wide range of industry leaders, speak volumes about Fuel Recovery's efficacy and the value it brings. These stories are a clear reflection of Breakthrough's commitment to transforming transportation fuel management through innovative technology, transparency, and trust.

For more client feedback, view our Gartner Peer Insights for Fuel Recovery. Ready to start the conversation? Schedule a meeting with a member of the Breakthrough Team.